- Can you build a website for a dealership or automotive brand?
- Yes. We can scope an automotive website around your inventory, brand content, dealership locations, and customer enquiries. During discovery, we agree which information customers need, how vehicle content will be maintained, and which journeys belong in the first release. A focused launch might include vehicle search, detail pages, comparison, and an enquiry form; owner accounts or service booking can be planned separately when needed.
- Can the website connect to our inventory system, DMS, or CRM?
- We review your existing tools, available APIs or data feeds, provider permissions, and any licensing constraints before confirming an integration. The plan identifies the source of truth for vehicle availability, customer records, and enquiry status, along with update frequency and access rules. If a provider does not expose the required data, we discuss an approved import, a manual workflow, or another practical option rather than promising a connection that cannot be supported.
- Can customers request test drives and service appointments?
- Yes, these journeys can be included in the agreed scope. Customers can choose a location, vehicle or service type, and a preferred time, then receive a clear explanation of what happens next. A request-based flow waits for dealership confirmation; a live booking flow requires an availability system and rules for staff, capacity, cancellations, and notifications. We define that distinction before development so the interface does not imply a confirmed appointment when it is only a request.
- How do you handle vehicle information, customer data, and permissions?
- We agree the required vehicle fields, content ownership, and data sources with your team. For customer information, we define which details are needed for each task, which staff roles can access them, and how information moves between connected systems. Consent wording, retention requirements, and applicable policies need your business and legal review. We also plan practical safeguards such as authenticated accounts, role-based access, input validation, and clear handling of unavailable or outdated data.
- What will our team receive at launch, and can you support future improvements?
- The handover scope can include the website or application, agreed code and account access, inventory editing guidance, integration documentation, deployment instructions, and a list of known limitations. Before release, we review key journeys on mobile and desktop, keyboard access, empty inventory states, enquiry routing, and connection failures. Ongoing maintenance, hosting, response arrangements, and future features are agreed separately, with responsibilities and third-party costs made clear in the proposal.
