Privacy Policy Statement

Effective Date: 01/01/2025

Valley of Digital Inc is committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website, communicate with us, or use our services.

1. Information We Collect

We collect client information through forms, email, phone, live chat, and third-party platforms. The types of personal information we collect include:

  • Name and company name
  • Billing and residential address
  • Email address(es), phone number, and fax
  • Order details and creative brief content
  • Optional demographic or business-related information
  • IP address, browser type, operating system, device details, and timestamps via analytics tools

All information is collected only as necessary to deliver services and enhance user experience.

2. How We Use Your Information

Your information is used to:

  • Fulfill and manage orders and service delivery
  • Understand your design and development needs
  • Communicate updates, offers, and service announcements
  • Process payments securely
  • Improve marketing strategies and website performance through analytics

3. Payment Information

We use secure payment gateways that support SSL encryption to ensure safe and private financial transactions. Valley of Digital Inc does not store payment card details on its servers.

4. Cookies and Tracking Technologies

We use cookies, Meta Pixel, and Google Analytics to analyze website traffic, measure ad performance, and improve user experience. These tools may collect anonymous data such as browser type, page visits, time spent, and interaction history.

You can manage cookie settings through your browser or opt out of ad personalization using tools such as:

5. Third-Party Services

We may share limited data with trusted third-party service providers (e.g., hosting, analytics, payment processors, and advertising platforms) only for the purpose of operating and improving our services. These providers are bound by confidentiality agreements and data protection obligations.

6. User Rights (GDPR/CCPA Compliance)

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw your consent at any time
  • Opt out of promotional emails and marketing communication

To exercise these rights, please contact us at [email protected].

7. Confidentiality

All collected personal data is stored securely and accessible only to authorized personnel. We never disclose, sell, or rent your information to unauthorized third parties.

8. Conditions of Disclosure

We may disclose personal data only:

  • When legally required by court order or government regulation
  • With your explicit written consent
  • To enforce our legal rights or defend against legal claims

9. Policy Updates

We may update this Privacy Policy to reflect changes in legal requirements or our practices. The revised version will be posted on this page with an updated effective date.

10. Opt-Out and Unsubscribe

You may unsubscribe from promotional emails by clicking the link at the bottom of each message.

To opt out of phone or SMS communication, reply with "STOP" or email us directly at [email protected].

11. Contact Us

If you have any questions or concerns about our privacy practices, please reach out:

12. Consent to Communications

By submitting any form on our website or contacting us through email, phone, or live chat, you consent to receive communications from Valley of Digital Inc via email, phone call, or SMS regarding your inquiry or services we offer.

We ensure that all contacts are initiated based on clear consent. We do not send cold or unsolicited messages.

You may withdraw your consent at any time by replying "STOP" to SMS messages or by contacting us at [email protected].

13. Data Received from Third-Party Platforms

We may also collect personal information from third-party platforms where users have voluntarily submitted inquiries or shown interest in our services. These platforms include (but are not limited to):

  • Facebook Lead Ads and Messenger Ads
  • Google Ads (Search, Display, Local Services)
  • Bark
  • Thumbtack
  • Clutch
  • Yelp

In these cases, the information provided — such as name, email, phone number, and service needs — is transmitted to us in accordance with the privacy policies of those platforms. We treat all such data with the same confidentiality and security as data collected through our own website.

By submitting your information through these platforms, you consent to being contacted by Valley of Digital Inc solely regarding your inquiry or services we provide, via email, phone, or SMS.

You may opt out at any time by replying "STOP" to SMS messages or contacting [email protected].